Refund policy

At Café Perfection, we want you to be completely satisfied with your purchase. If you are not happy with an item, you may request a return in accordance with the terms below.

Returns

Customers may request a return within 14 days of receiving their order, provided that:

• The item is unused
• The item is in its original packaging
• The item is in resalable condition

To start a return, please contact us before sending the item back.

Faulty or Damaged Goods

If your product arrives damaged, faulty, or not as described, please contact us as soon as possible with your order number and details of the issue. Where appropriate we will arrange:

• Replacement of the item
• Repair or servicing
• Full or partial refund

Ingredients & Consumables

Due to hygiene and food safety reasons, opened consumable products such as coffee beans, powders, syrups or drink ingredients cannot be returned unless they are faulty or incorrectly supplied.

Refund Processing

Once a returned item has been inspected and approved, refunds will be processed to the original payment method within 5–10 business days.

Contact

Café Perfection
Beechbrooke
121 Northallerton
DL6 2PY

Phone: 0113 210 2809
Email: cafeperfection@aol.com

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