Planned maintenance

Maintenance that matches the equipment list.

Start with the assets, locations and service history. Then agree a plan with clear responsibilities and inclusions.

Maintenance that matches the equipment list. — illustrative drinks setting
Illustrative setting. Equipment and installation are specified for your site.

Plan the right setup

Make the agreement clear.

What is covered

List the machines, water systems and any supporting equipment in scope.

When work is planned

Agree schedules around manufacturer guidance, usage and site procedures.

What is separate

Identify consumables, parts, reactive visits and any other exclusions or charges.

A useful record belongs with the asset. — illustrative setting
Illustrative setting. Equipment and installation are specified for your site.

The details that matter

A useful record belongs with the asset.

Keep the service details, model instructions and next agreed actions together. Documentation helps people find the right information without treating a service sheet as a blanket compliance guarantee.

Explore documentation support

Maintenance plans: the full guide

Coffee Machine & Water Cooler Maintenance Plans

Keep your workplace running smoothly with professional maintenance plans from Café Perfection.

Designed for businesses that rely on consistent, high-quality drinks, our plans prevent breakdowns, reduce downtime, and keep your equipment performing exactly as it should — day after day.

Why Choose a Maintenance Plan?

Waiting for equipment to break isn’t just inconvenient — it’s expensive, disruptive, and completely avoidable.

Our maintenance plans are built to:

  • Prevent costly breakdowns before they happen
  • Maintain drink quality and consistency
  • Extend the lifespan of your equipment
  • Reduce unexpected repair costs
  • Keep your workplace fully operational

For busy environments, it’s the simplest way to protect your setup and avoid disruption.

What’s Included

Every plan is tailored to your equipment and usage, but typically includes:

  • Scheduled preventative servicing visits
  • Full equipment inspections
  • Deep cleaning and hygiene checks
  • Calibration and performance testing
  • Filter checks and replacement guidance
  • Priority engineer response
  • Ongoing support and expert advice

We don’t just service machines — we make sure everything works properly, consistently, and reliably.

Equipment We Cover

  • Bean-to-cup coffee machines
  • Fresh milk coffee machines
  • Instant coffee machines
  • Commercial espresso machines
  • Mains-fed water coolers
  • Bottled water coolers
  • Boiling water units
  • Tap systems (hot, cold & sparkling)

Whether you run a single machine or a full workplace setup, we’ve got it covered.

Built for Real Workplaces

Our maintenance plans are ideal for:

  • Offices
  • Warehouses
  • Gyms
  • Salons
  • Hospitality venues
  • Customer-facing environments

If your team or customers rely on your drinks setup daily, a maintenance plan isn’t optional — it’s essential.

Upgrade While You Maintain

Many businesses use maintenance plans as an opportunity to improve their overall setup.

  • Coffee machines — better quality drinks and faster service
  • Water coolers — reliable hydration across your workplace
  • Boiling water & tap systems — a clean, modern upgrade

We’ll help you maintain what you have — and improve it where it makes sense.

A useful next step

Send the equipment list.

A model list, postcode or site list and last known service dates are a practical starting point for scoping a plan.